FAQ

Questions?



FAQS

  • Car washing is an efficient and economical process that uses water, soap, waxes, and conditioners to get rid of light contaminants / superficial layers of dirt on the exterior of vehicle.

    Compared to a car wash, car detailing goes even deeper to thoroughly clean, disinfect, and deep condition the vehicle back to show-quality. It reaches crammed areas, minimizes allergens, provides better surface protection from environmental contaminants, removes mirror/window hazes and more.

    Car detailing is a preventive maintenance process designed to thoroughly clean, rejuvenate, and protect various surfaces of a vehicle, keeping it in good condition and increasing its resale/trade-in value.

    If one has the need to address stubborn scratches, cloudy headlights, paint imperfections, and defects, that can be addressed by detailers who are trained to do long-lasting paint restoration and protection work.

  • We do not use harsh chemicals in our detailing process since we use vapor steam detailing.

    Vapor steam detailing gently breaks up and removes soil, grease, and grime for your car inside out with a chemical-free sanitizer, reducing chemical consumption by up to 90%. In addition, it consumes under 5 gallons of water, helping us maintain eco-friendly standards.

    Compared to a traditional detailing approach (using the carpet extractor), vapor steam detailing...

    Consumes 95% less water than other detailing methods and is chemical-free

    Dries within seconds while carpet extraction methods can leave cars prone to over-wetting, resulting in mold, mildew, and odor build-up within the vehicle

    Cleans hard surfaces and reaches areas where a carpet extractor cannot

    Gently cleans leather seats without harsh chemicals and brushes, leaving the leather in a naturally soft and supple condition

    Vapor steam detailing is a chemical-free and environmentally-friendly approach that gives your car the quality care it needs to gently and thoroughly remove contaminants.

  • To avoid vehicle contaminants and minimize paintwork damages, we recommend you:
    1. Immediately wipe-down your car if it was contaminated with acid rain, birddroppings, dust, tree sap, or water spots
    2. Park in covered areas and avoid parking under trees
    3. Manual hand wash your vehicle for gentle maintenance
    4. Ensure your vehicle is always protected with a wax or sealant if there is no ceramic coating.
    For longer-lasting results, we recommend you consider paint restoration and protection services to protect the surfaces of your vehicle. Below are the common contaminants and damages frequently found on vehicle surfaces:

    Exterior Vehicle Contaminants & Paintwork Damages

    Frequent Maintenance

    Occasional Maintenance

    Permanent Protection

    Acid Rain
    Bird Droppings
    Dust
    Hard Water Spots
    Industrial Fallout / Pollution
    Orange Peel Paint
    Rock Chips
    Scratches
    Swirl Marks
    Tar
    Tree Sap

    Waxing, sealing, or polishing 2-5 times per year depending on car condition

    Paint restoration (custom combo of steam-cleaning, deep paint cleaning, wet-sanding, compounding, and polishing)

    Ceramic Coating (Opti-Coat Pro or Ceramic Pro) or Paint Protection Film

    Odors
    Pet fur
    Dander
    Skinflakes
    Saliva
    Urine

    Freshener
    Vacuum & wipe-down

    Interior Detail using vapor steam cleaning

    Ceramic Coating (Opti-Guard Interior or Ceramic Pro Interior)

  • Common Terms

    Auto Detailing

    What is it?

    A preventive maintenance process designed to thoroughly clean, rejuvenate, and protect various surfaces of a vehicle, keeping it in good condition.

    Why should I consider this?

    - Increases resale/trade-in value
    - Removes germs & minimizes allergies
    - Extends lifespan of vehicle
    - Provides surface protection from environmental contaminants & dirt/oil build up
    - Prevents rubbers hoses from cracking/drying out
    - Improves safety by removing the haze from mirrors & windows

    Clay Bar

    Removes contaminants and paint over spray from vehicle’s surface. Done before wax/sealant application.

    - Safely and easily removes paint over spray, water spots, fresh tree sap, rail dust, and other bonded surface contaminants from vehicle’s surface.

    Car Wax

    Contains a natural waxy-type substance. Smooths out paint surfaces to fill in paintwork imperfections.

    - Protects the vehicle’s paintwork finish from UV rays, color fading, dirt, acid rain, bird drops, bug muck, industrial fallout, & road debris - Extends the life of a car’s paintwork, preventing rust & oxidation

    Sealant

    Contains man-made or synthetic materials (i.e. polymers), serving as an alternative to car wax. Smooths out paint surfaces to fill in paintwork imperfections.

    - Protects the vehicle’s paintwork finish from UV rays, color fading, dirt, acid rain, bird drops, bug muck, industrial fallout, & road debris- Extends the life of a car’s paintwork, preventing rust & oxidation

    Engine Washing

    The process of cleaning the engine to prevent rust and help prolong the life of the vehicle’s engine.

    - Cleans off soil, grease, or grime, allowing engine to run cooler- Removes contaminants in hard-to-reach areas and makes it much easier to see components

    Tire Dressing

    A product applied to tires to make them look new and clean.

    - Adds the shiny, matte, or satin-look to tires
    - Enhances the appearance of your car

    Headlight Restoration

    The process of refinishing aged headlight lenses that have become dull or discolored due to oxidation and contaminants.

    Removes oxidation and cloudy contaminants on headlights to improve visibility and brightness of lights

    Paint Restoration

    A paint rejuvenation & protection process designed to bring your car back to show-quality through a combination of steam cleaning, deep paint cleaning, wet-sanding,

    - Brings your car back to that “like-new”
    showroom appearance
    - Removes scratches and swirl marks
    - Restores high gloss shine

    Wet-sanding

    The process of removing scuffs, paint defects, stubborn scratches, clear-coat damages, and oxidation to repair the vehicle’s clear coat.

    - Removes ‘orange peel’ effect, light clear coat scratches, bird drop damages, heavy oxidation, and hard water spots
    - Typically done before compounding and polishing for more stubborn contaminants, scratches and clear coat damages.

    Compounding

    The process of using micro-abrasive action to remove small scratches and paint defects, smoothing out paint and preparing the vehicle’s paintwork before polishing.

    - Smooths out the vehicle’s paintwork, removing oxidation, scratches, water spots, and blemishes without scratching
    - Restores surface clarity without scratching or swirling
    - Super-micro abrasive process leaves best-in-class finish

    Polishing

    The process of using abrasive action to remove paint defects and fine layers of the car’s top coat protection, flattening out the surface and ensure a highly polished look.

    - Adds deep, rich, wet look to paint
    - Eliminates fine swirls, perfecting paint prior to waxing

    Ceramic Coating

    A type of nano coating designed to protect paint and other surfaces.

    - Protects your car again corrosion, environmental impacts, chemical etching and more
    - Available Leading Products: Ceramic Pro or Opti-Coat Pro
    - Provides superior scratching resistance and long term water repellency

    Ceramic Pro

    A unique formula containing ceramic molecular compounds, designed to provide semi to permanent paint protection.

    - Designed to protect your car’s paint and surfaces from wear, tear, and harsh elements
    - Carries hydrophobic qualities to help your car’s surfaces stay clean for a longer time
    - Goes beyond protection paint, including alloy wheels, glass, rubber, plastics, leather and fabrics

    Opti-Coat Pro

    A continuous protective film formed on the paint surface along with clear coat finish to ultimately provide enhanced protection for your car.

    - Designed to protect your car’s paint and surfaces from wear, tear, and harsh elements
    - Carries hydrophobic qualities to help your car’s surfaces stay clean for a longer time
    - Goes beyond protection paint, including alloy wheels, glass, rubber, plastics, leather and fabrics

    Hydrophobic

    Repelling or tending not to combine with, or incapable of dissolving in water.

    - Ceramic coating contains super hydrophobic qualities to provide long-lasting water repellency.

    Paint protection film

    A thermoplastic urethane film applied to the exterior surface of the car, protecting it from rock chips, bug splatters, minor abrasions, and more.

    -Safely bonds to vehicle’s vulnerable painted surfaces
    -Safely removable on factory paint
    -Provides all protection needed prevent auto paint peeling, cracking, yellowing, and blistering

    Clear coat

    The top layer of a car’s paintwork. It’s clear and often referred to as the second stage paint since the color/base coat is considered to be the first stage paint.

    - Creates additional shine and depth to the car’s paintwork
    - Acts as a UV protector
    - Serves as a basic protective layer between the car’s color coat and contaminants including acid rain, dirt, bird droppings, pollen, etc.

  • Yes. We can create a custom package just for your car if you’d like to frequently detail it and get bundled savings. Please contact 408.430.6164 or fill out our contact form.

  • Yes. Ceramic coating is a hard wearing, clear coat designed to provide superior resistance to scratching, protection from chemical etching due to environmental impacts, and long-lasting water repellency.

  • Ceramic coating keeps your paint in the best condition for the long term when it comes to preventing damages from chemical etchings, paint defects, hard water spots, bird drops, tree saps, oxidation, etc. But when it comes to rock chips, we recommend upgrading to Paint Protection Film (PPF) as that material is specifically designed to protect the paint against rock chips and similar debris. Note, ceramic coating has a self-cleaning feature which makes the vehicle much easier to clean and maintain without waxing and polishing.

  • No. Ceramic coating has a self-cleaning feature which makes the vehicle much easier to clean and maintain. If you wish to enhance the effects of ceramic coating, we recommend you take your vehicle to a professional detailer for quick enhancements since waxing or polishing the car can disturb the chemical properties of your car’s ceramic coating.

  • Yes. Chrome and aluminum surfaces can be polished and protected.

  • Paint restoration is a multi-step process that often has a combination of wet-sanding, deep paint cleaning, compounding, and polishing.

    Polishing is the process of using abrasive action to remove paint defects and fine layers of the car’s top coat protection, flattening out the surface and ensuring a highly-polished look.

  • Rims are not removed during any of our detailing processes. If you choose to apply ceramic coating to your vehicle, we will remove the rims to ensure ceramic coating is properly applied.

  • We recommend at least every 3 months due to dirt, germs, and allergens building up in the vehicle.





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